Standard Chartered Bank Career- Bank Officer/Analyst Job

Job Title- Bank Officer/Analyst – Delhi

Standard Chartered Bank – New Delhi, Delhi

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JOB PURPOSE

The role holder is responsible for ensuring the accurate and timely completion of one or more interdependent process actions for a particular product or set of products within regulated standards. At the highest levels the role holder will liaise with internal customers and Team Leaders/Managers to ensure completion of complex or exception-based process actions.

KEY RESPONSIBILITIES

Transactional Processing

• Ensure processing of Inward Clearing, Outward clearing under CTS/MICR, ECS Debit & Credit, and Salary processing and transfer transactions are done as per SLA within TAT.

• Ensure accurate posting of transactions in ebbs , e-branch and PSGL within self allotted authorities and for over limit after obtaining the necessary approvals with appropriate vouchers signed off.

• Ensure error free processing for all WM transactions,S2O application, CBOS system , Account opening process assigned to your job role and avoid any operational loss.

• Ensure processing & adherence to internal/external policies while reviewing/verifying documents pertaining to Loans, Account Opening and Disbursal related processes.

• Adherence to the RBI/Regulatory guidelines in case of PIS, NR, FCY, FCRA, WM and CDD while transaction postings.

• Ensure proper updation of all registers/system updation on a daily basis as applicable.

• Maintain and provide Mansys data correctly and promptly to the concerned.

• Record Archival as per laid down process/timelines

Transaction Processing (Excellence)

• Consistently exceed productivity, accuracy and timeliness norms

• Identify and suggest process improvement through automation, STP and digitization or cost reduction solutions

• Cross skill self across a number of different process elements and product areas

• Utilize all training opportunities available

Control and Risk Mitigation

• Adhere to laid out processes and procedures while completing process actions

• Ensure to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits.

• Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.

• Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy.

•Control and Risk Mitigation (Excellence)

• Inculcate the practice of doing Right the First Time ( FTR)

• Identify errors and omissions resulting from routine process actions and proactively mitigates

• Ensure appropriate and adequate documentation is in place for process actions

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Customer Management

• Timely resolution of customer queries

• Accurate and timely customer reporting Being client-focused

• Understands customers’ requirements, able to apply them and guide others.

Customer Management (Excellence)

• Articulate customers needs, and proactively develops rapport.

• Improve overall customer experience through TAT improvement

• Simplify Processes

Work Management

• Priorities and schedule own work accordingly to meet workload peaks and troughs

• Communicate own work plan issues and escalates potential bottle-necks

Work Management (Excellence) -

• Help team leader for extended periods proactively

• Provide team leader with potential solutions to capacity constraints
KEY MEASURES

• Number, accuracy and speed of transactions processed within guidelines/ standards

• Meeting individual service targets

• Error rates, especially those leading to operational losses Throughput vs own capacity

• Ideas that lead to process improvements (cost, time, service improvement)

• Turnaround time on resolution

Key Roles & Responsibilities

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Qualifications & Skills

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How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)

- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 – 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 11/08/2014. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Standard Chartered Bank Career- Bank Officer/Analyst Job