IBM Careers India- Netapp Administrator Jobs

Netapp Administrator

IBM – Noida, Uttar Pradesh

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Strategic Operations Delivery is a key element of IBM’s globally integrated capability. SO Delivery group works with companies of all sizes, in just about every country imaginable; to provide customers with the best technology services. Through the management of clients’ IT environments, the group seeks to improve, enhance and transform business, creating significant cost and performance efficiencies. Leveraging efficient processes and tools and combining it with world-class infrastructure, high-quality and skilled resource base, SO Delivery group provides end-to-end IT Infrastructure Management Services (24

7

365) to IBM clients worldwide. Key services offered include: Command Center Services (includes remote monitoring of servers located worldwide from India, Security operations and network operations), Server Systems Management, IT Security Services, IT Service Desk, Service Management & Project Management/ Transition Services

Candidate will be involved in providing 3rd level Storage Management services, support and product support for NetApp ONTAP administration and Storage Solutions across various accounts. Duties Include

# Provide 3rd level technical support, guidance and direction for NetApp products

# Analyze and resolve or escalated problems.

# Ensure integrity of supported environment.

# Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

# Manage and resolve problems identified by system administrator or monitoring software

# Work with change and problem management tools

# Hardware /software fault detection and vendor liaison

# Liaise with customer accounts as required

# Analyze and resolve escalated problems within target.

# Investigate, identify and document proposals that will improve application recoverability.

# Document and implement changes to technical standards as required.

# Change and problem management targets are exceeded

# Ensure that customer satisfactory levels are exceeded

# Has applied knowledge in the Administration of Solaris/AIX or Unix systems in a large commercial environments

# Has applied knowledge of DAS, NAS, SAN,

# McData Fibre Channel Switches, Brocade Swiitches

# Provide recommendations to improve the storage infrastructure, and address/lead critical issues and root cause analysis

# Proven track record in the implementation and execution of documented support processes and can direct others in same.

# Has applied knowledge in the administration of windows NT/2000 or Linux systems

## Technical Skills

# Multi level technical support for diagnosing, reproducing, and fixing software and hardware issues such as NFS, the UNIX remote file sharing protocol; CIFS, the Windows NT remote file sharing protocol;

# Perform configuration on NetApp Filers Including management of NFS, CIFS, LUN Management (iSCSI & FCP). Add disk as needed to existing systems. Allocate shares/storage to new servers as needed. Maintain reports on disk utilization, availability and growth patterns

# System administration skills in either Solaris or AIX or Unix, plus experience with either Windows or Linux systems.

# NetApp products like F800 series, FAS900 series , FAS200 series, FAS3000 series, Filer View, Data fabric Manager, SAN Technology like iSCSI, iFCP, FCP. Working knowledge of Filer NDMP backup.

## Non Technical Skills

# Must have excellent team working skills balanced with ability to work alone and a positive attitude.

# Ability to quickly assimilate technical and non-technical information.

# Fluency in English is mandatory, both written and verbal.

# Desire to obtain formal certification in product set supported.

Total Experience – 4 – 9 Years

Required

Bachelor’s Degree

At least 4 years experience in TSM DB

At least 2 years experience in NAS infrastructure

At least 2 years experience in DR implementation

At least 2 years experience in VMAX

At least 2 years experience in Log

At least 2 years experience in Netapp

At least 2 years experience in Netapp

At least 2 years experience in Windows

English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM Careers India- Netapp Administrator Jobs